Technology

Why E-commerce Businesses are Breaking Away from their Platform Providers

As the e-commerce sector continues to thrive and evolve, more and more merchants are finding that their current platform provider simply isn’t holding up to requirements. Many e-commerce businesses manage reasonably well with their platform until they begin to experience expansion. As soon as customer numbers and traffic takes an upward turn, site that was once reliable enough and fit-for-task, might suddenly become prone to crashing, causing expensive downtime and no end of drama for your developer. You can see the problem. You’re on the bubble of a boom in growth that can take your business to the next level, but you’re stuck with a platform that’s holding you back.  


Pick a platform built for business requirements  

Many who seek alternatives to magento enterprise may delay the process due uncertainty, following the old adage, “better the devil you know”. This isn’t common sense, let alone business sense. When you look to move to a new platform provider, choose one that offers in-depth insight into what businesses like you are looking for. Promising signs include consultants asking the key issues that are leading you toward migration, probing for technical specs and an awareness of your competitors, with detailed analysis to ensure you don’t fall behind of the pack.  

User-friendly features 

Needlessly complex platforms needn’t impede your business any longer. The best e-commerce platforms available today allow their users to manage products effectively, with intuitive interfaces that take next to no time to get used to. Look for platforms that keep the product upload process as straightforward as possible. Upload an image or grab a stock photo, list new products, add written content. It should be that simple. 

Cutting loose from the developer  

One of the biggest gripes from e-commerce business owners looking to break away from their existing platform provider is that developers are too often required to deliver a seemingly simple result. Pulling in the services of a developer can be a costly exercise, with only a few of the resulting fixes and enhancements proving a worthwhile investment when you count in developer fees and potential downtime. It’s even more infuriating when you have to call in the services of a developer from your platform provider yourself, with many e-commerce businesses having to part with huge sums of money to manage a problem that was potentially discounted as ever being an issue when presented the platform in the first place. 

A platform with an accessible framework that lets even the novice make changes is definitely the way to go for those businesses who want to enjoy more autonomy and reduce unnecessary outgoings. Those worried about the teething period of switching from a conventional platform to a more enterprise-level setup will find this ease of access particularly welcome. Finding a platform provider that provides ongoing support is also a must. Knowing in-depth insights and a solid knowledge base are on hand as you continue to evolve and expand will bring plenty of peace of mind. 

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